Telcomworldmobile review, telecom news !

After last week’s complaint about displaying two ads on Google Search Engine page , ( Google Nexus One and Google Chrome ) which has been against the founder’s philosophy, Google had another headache.

The Google Mobile forums are brimming with unanswered queries and problems, as customers turn to Google itself for support.One recurring issue in the forums is a problem with the phone either not switching to 3G or switching back and forth between 3G and EDGE too frequently.

Also according to Info world , the carrier, manufacturer and vendor have been battling with whose responsibility to provide customer service.

Google appears to be only accepting e-mail customer queries, to which it pledges to reply in one to two days — far too long, say most people who are complaining online.
Many people are also turning to T-Mobile and HTC, but getting little help there. T-Mobile is often referring people back to either Google or HTC for answers to questions. HTC is often referring people back to T-Mobile, according to complaints online.

Well, Google surely has the expertise in technical side, but may be lacking of the experiecing of supporting real mobile users, as the expectation and the user knowledge is completely a different story.